Savannah Sunset Night Auditor

Overview:

This overnight position is responsible for operation of the front desk and completing all nightly tasks including posting room revenues, performing food and beverage audits, reconciling revenues and cash for daily operations.

Pay Rate: $21.00 per hour

Responsibilities:

Posts room revenues

Balances cashier activity

Reconciles the day and runs nightly reports

Performs front desk duties when required

Handles guests concerns throughout the shift

Adheres to house rules, departmental policies, and safety standards at all times

Communicate clearly with guests and management

Respond to or channel any guest requests/complaints to the department or proper manager

Use problem-solving skills to professionally handle any guest issue, question, or concern

Operate the property management system as needed to review transactions, reservations, and post payments

Maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter

Perform other duties as assigned by management

Communicate guests transportation needs or transport them as needed.

Qualifications:

Must be available to work overnight shifts

Must be at least 18 years old

Valid drivers license and ability to pass Six Flags Drivers test required

Night audit experience preferred

Must be able to work weekends, holidays, and other shifts as necessary

Must be able to sit, stand, or walk for extended periods of time

Ability to work independently and exercise good judgement to resolve situations that may arise.

Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)

Knowledge of Opera software preferred

Possess organizational skills and attention to detail

Prior guest services experience required

Must have a friendly, enthusiastic, and service-oriented attitude

Must be able to perform tasks safely and adhere to company policy

Ability to share all possible hotel and safari knowledge as trained

Ability to handle multiple tasks in a fast paced environment